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Privacy Policy

This Privacy Policy explains how we collect and use information when you visit our website **HealthyStudio512** and when you contact or book with us.

1. Who we are

HealthyStudio512 Apartments, Stari Grad 512, Kotor, Montenegro.  If you have any questions about this policy, please contact us using the details on our Contact page.

 2. Information we collect  

We may collect:  
- Your name, email address and phone number when you send an enquiry or make a booking.  
- Booking details such as dates of stay, number of guests and special requests.  
- Technical data such as IP address, browser type, pages viewed and basic analytics cookies.

We do **not** knowingly collect data from children under 18.

3. How we use your information 

We use your information to:  
- Respond to enquiries and manage bookings.  
- Communicate important information about your stay.  
- Improve our website and services (using anonymous statistics).  
- Meet legal, tax and accounting obligations.

We do not sell your personal data.

4. Legal basis

We process your data on one or more of the following bases:  
- Performance of a contract (handling your booking).  
- Your consent (for example, optional marketing emails).  
- Our legitimate interests (such as improving our services and preventing fraud).  
- Compliance with legal obligations.

5. Sharing your data  

We may share your data with:  
- Booking platforms or payment providers you choose to use.  
- Professional advisers (for example, accountant) and IT/hosting providers who help us run the business.  
- Authorities, where required by law.

All third parties are required to keep your data secure and to use it only for the agreed purpose.

6. International transfers  

As we operate in Montenegro and may use international service providers (for example, email or hosting), your data may be transferred outside your country. We aim to work only with reputable providers that apply appropriate security and data protection safeguards.

7. Data retention 

We keep your personal data only for as long as necessary:  - Booking and billing records: generally up to 10 years, to comply with tax and legal requirements.  - Enquiries without booking: usually up to 2 years.  After this, data is securely deleted or anonymised.

8. Your rights  

Subject to applicable law, you may have the right to:  
- Access the personal data we hold about you.  
- Correct inaccurate or incomplete data.  
- Request deletion or restriction of your data in certain circumstances.  
- Object to certain types of processing, including direct marketing.  
- Withdraw consent where processing is based on consent.  

To exercise any of these rights, please contact us via the details on our Contact page. We may need to verify your identity before responding.

9. Cookies 

Our website may use cookies and similar technologies to make the site work properly, remember your preferences and collect anonymous usage statistics. You can control cookies through your browser settings; however, some features of the site may not function correctly without them.

10. Third‑party links  

Our website may include links to third‑party sites (for example, booking platforms, maps or social media). We are not responsible for the privacy practices of those websites. Please review their policies before providing any personal data.

11. Changes to this policy 

 We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Last updated” date at the top. If changes are significant, we may also notify you by email or during the booking process.

Last updated: February 2026  

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